How Doctors Think is a window into the mind of the physician and an insightful examination of the all-important relationship between doctors and their patients. In this myth-shattering work, Jerome Groopman explores the forces and thought processes behind the decisions doctors make. He pinpints why doctors succeed and why they err. Most important, Groopman shows when and how doctors can -- with our help -- avoid snap judgments, embrace uncertainty, communicate effectively, and deploy other skills that can profoundly impact our health.
$2.95 per order and free for orders over $39.
How long does delivery take?
Delivery normally takes about a week or less. We ship within 1-2 business days after receiving your order.
What items are returnable?
Within 30 days of receipt of your shipment
- In original condition
- In the original packaging
What items are non-refundable?
Free gifts or promotional items
Are there any charges for return?
There are no charges for return
Original shipping charges are non-refundable
You are responsible for return shipping charges
How do I return?
Visit Returns Center
Enter your order number and email address in the fields above and click Start a Return
Follow the screen instructions and select the items you want to return
You will get a confirmation email with shipping guidelines
How soon will I get my refund?
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied original method of payment, within 10 business days.